False Advertising Of Masks & ******** of Funds.

On the 2nd of April 2020. I approached a company by the name of : Global Surgical Masks based in Pretoria, Gauteng.

I was looking for 3 ply masks for a trusted client. Therefore, I approached this company for assistance with regards to the medical supplies. I was helped by an agent of theirs by the name of Maxwell : *** is his cell number.

I enquired for about 50000 pieces of masks and a quotation was sent to me as well. The quote was for R100 000. It's attached. We had to pay 30%. I have paid into a account given to us, separate from the quote. The amount was R30 000. Funds were done. Payment was done too. It had bounced. And we have resent it. Eventually, the full funds was sent via eft,ewallet and instant cash withdrawal. On the 3rd of April. The stock had left the warehouse. And was on its way to my client and the rain came in. The agent, Maxwell said they will be going the next morning, the 04th of April 2020. The morning. The company asked for R8000 for stock to move for insurance. We have done ewallets and cardless withdrawals. The stock never reached the destination. The 6th of April 2020. Maxwell confirmed with us, that stock will be sent to my client however. We need to pay for insurance again. Which we did. And that afternoon. We got called back for another R3000 for stock as Global Surgical Masks hadn't had their paperwork in order so the police was gonna stop the goods. This was told me via telecom with Maxwell. We got into an argument as it's not my responsibility for the paperwork of goods and transportation as it was clearly stated, they are not charging for transportation.

All in order a transaction of R46 000 was done to this company which was acknowledged by their employee. And no goods were delivered. I asked for a refund to be done to me. I was told on the 26th of April as it's month end. And we've done that, we have waited. It was acknowledged, that they will pay by the 30th of April and now I'm blocked.

Today, the 04th of May. I called the company and spoke to a gentleman by the name of Jonathan who told via telecom Maxwell is at work and cut the call. I called back to explain how I'll like to speak to someone higher as I had enough patience regarding the matter and I need to speak to someone who can assist me. He slammed the phone down and said they don't do surgical masks and I should never contact them again. The number I called them on was ***. Now, I'm upset. I lost R46 000 and my goods. Please assist me take down this ********** company and if possible shut them down.