Risky Business

<p>My name is Kazi Cele, I was stationary at the robots of Solomon Mahlangu Dr when a SMI delivery vehicle collided with me on the rear end of my car on the 30/04/16 at 12:15.</p> <p> I then was put in contect with "Global risk management" who are brokers that deal with the repairs of my vehicle. I spoke with Salmaan Noorgat, a senior broker who has not responded to my emails since four weeks ago on the 06/05/16. No progress has been made since he told me it would take 7 working days to approve my claim and, it is now 13 working days with no progress. I constantly call him to follow up on my claim and he couldn't even provide me with a proper claim number that I could use at reference all he gave me was the date of the incident as a reference and i could not use that at all! When I do call he he says that I am a 3rd party and so it takes longer and my question is why? Why because I (the victim of the incident) am the LEAST at fault yet I am the one calling constantly and chasing up. He also says to me it takes 3 months! and I refused that! because i should be given a car to use temporarily if that is the case and he (Salmaan) brushed off my request. </p> <p>Each day that goes by my car rusts and I’m concerned about additional damage that is not on the current quote. I even went as far as telling him to reply to my emails or I would go to Hello Peter and still there is no response. I feel very angry with SMI transport and the Global Risk management as a whole because on every mail I sent to Salmaan I CC'd in his superior Rashaad Vahed and yet there has been no reply from either of them.</p> <p> </p> <p>I need to know specifically when my car will be fixed, please help Hello Peter, my car is rusting and I need more information, a phone call or a reply to my mails!</p> <p> </p> <p>Salmaan number: work ********** Cell: ********** ********** <p>Rashaad Vahed: ********** <p>Derrick Naidoo SMI Transport: ********** <p> </p> <p>Thank you</p>