LACK OF COMMUNICATION AND SERVICE

I NEEDED PARTS FOR MY CAR, AND THEY CONTACTED ME TO LET ME KNOW THEY CAN GET THEM FOR ME. I PAID THE MONEY FOR THE PARTS, 3 WEEKS LATER STILL NO PARTS ASWELL NO COMMUNICATION WITH ME. AFTER A WHILE TRYING TO GET HOLD OF THEY THEY LET ME KNOW I ARE STRUGGLING TO SOUCE MY PARTS, NO PROBLEM WE WILL JUST REFUND YOU. 1 WEEK LATER STILL NO REFUND OR COMMUNICATION, FINALLY GOT HOLD OF THEY AND THEY INFORMED ME THEY ARE BUSY WITH THE REFUND.STILL WAITING, SEND EMAIL, TRIED TO PHONE, NO COMMUNICATION FROM THEIR SIDE...