Still no refund

I paid for the services of Global Migration Services to assist with a study visa application for my son who was born while we lived in the USA in part of the process of getting SA citizenship for him.<br> I paid the deposit for their services, and after going to Home Affairs with all the documentation, was informed by Home Affairs that we did not have to apply for a study visa as the goal was to gain citizenship status, not remain on visa's on an on-going basis.<br> Due to this change of requirements, it was agreed that the services quoted for were not required any longer, and that a refund for roughly 70% of the deposit was due to me as confirmed via email to me on 24 April 2015 by their financial controller. At this time they said that this would be signed off by a Director and paid on the next payment run. They said that they process payments x2 occasions per month, so I assumed I would receive this refund by mid-May or the end of May. We are now in the middle of July and no refund has been issued.<br> When I have called to make enquiries, I am told that it is with a director, Leon Isaacson, for processing, but still no refund has been forthcoming. Shocking experience.<br>