Poor service

The company was very quick to make contact and offer top class service, but will not last long. Continuous frustration having to deal with agent not offering any service as promised. It will become your responsibility to follow up with the agent having to check in with Veon for continuous feedback. NEVER response to enquiries on time and always have excuses with no proper feedback or answers to your questions. If you think of starting a immigration process do your homework properly! I was scared to go with a recognized agent in Australia due to the time difference, but at this stage I thing a 6/8hr delay would have been better that the service you receive from a company in SA.