Courier company ******ing people for money

Good day I have received a parcel from America for the under privileged kids which arrived in South Africa on the 28 December 2021. I was contacted by the company to say it has arrived and I needed to pay customs of R3200 from a lady by the name of Janet Mark which I was told is her name at first. Then the parcel was scanned and I was told the next day that it was ******* to send money from another country so I had to pay laundering fees for a **** certificate that was issued to me. There after this person started ******ing money from me I the total amount that was paid to three different accounts was to the value of R40880.00. So I was asked to open a ***** case with the SAPS and my bank because the bank accounts that the most money went into was withdrawn. Just last week I was messaged for more money. So Please if the owner of this company sees this message I would like to make you aware that you have dishonest people working for you. To date the parcel hadn’t been sent to me with the dollars that was in the parcel. It’s so sad that people can do things like this to kids that really needed the stuff in the parcel as it was school clothes, bags and shoes and money to take care of them. I was always given different amounts every day and different stories. Later on in an email the lady was called Janet Mike. So I would really like to know is this how one runs a company by being dishonest. Would love to hear from you. Also this person used this email address which I discovered was false ***