1 reviews | Active since Aug 2015
<p>I had visited Global Brands to take advantage of the Levi special " buy one get one free"</p> <p>Upon visiting the store I saw a pair of sneakers "displayed at the sign - buy one get one free" and naturally assumed that this was the special.The sales consultant who assisted me with sizes then advised that the sneaker i selected was not apart of the promotion.</p> <p>Nevertheless I still proceeded to purchase 2 pairs of sneakers from the store.</p> <p>However as I made my way to the cashier ,the cashier then swiped for "one pair of shoes" since this was in fact on promotion.</p> <p> </p> <p>The sales assistant then ran up to the till point to advise the cashier that she must charge me twice.</p> <p>I still made the payment and continued on my way home.</p> <p> </p> <p>However the reason for the complaint is that ,how can 2 different people employed at one store not be informed correctly or the same.</p> <p> </p> <p>I then called Peggy the manager of the store' my calls are recorded" - and she advised that there must have been a misunderstanding and that I must not take this further,but she would rather have me deal with this in store.She offered to refund me the extra amount paid.</p> <p> </p> <p>I did go into the store on a weekend that she was not in.</p> <p>Her assistant manager then called Peggy and she advised this is not the case and that he must refund me A R100.</p> <p> </p> <p>My petrol to visit the store doesnt even cost R100?</p> <p> </p> <p>Absolutely pathetic service and disregard for customers!</p>
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