MJ
Miksha J

1 reviews | Active since May 2016

11 Oct 2017, 10:15

BEST BY FAR!

I'm usually not the kind of person to write a review about a business, however I feel if I didn't, it would be a huge disjustice.

Long story short, Renew it Greenstone ( stay far away from this company) messed up a simple repair job, where my car came back with new damages, peeling paint and so many other issues you will be here all day reading about it. Not just the repair job but the customer service was absolutely horrible where they ignored me for hours when they called to tell me to pick up my car 8 times after messing up the repair job.

My insurance company then sent me to Global Autobody, as Renew it couldn't fix what they had done and honestly it was the best decision they have ever made.

Dean, who is the owner treated me with nothing but respect and courtesy! It was absolutely refreshing after having to deal with all the drama that came with Renew it. The staff there were professional, let me know what was going on with my car and what came next left me speechless.

I had to drive down to PMB in an emergency on Thursday morning( 05/10/17) and Global had lent me a courtesy car. My car was scheduled for completion on the Wednesday, but when they were cleaning, they found overspray all over the seats from the previous work that was done on my car from Renew it. Global did not want to release the car to me in that condition as they attempted to remove all the paint. Global then offered me a new car to drive down to PMB as to not deter my plans.

I was unable to swop courtesy vehicles as they requested as I was working late Wednesday. Dean told me not to worry, as he would drive all the way to me so that I could get a new car to drive down to PMB. My work then ran abit late but this didn't phase Dean, he waited for me until I got home at 7:30 that night.

In the midst of losing a patient that night in theater, Dean went above and beyond for me, even when it was not his duty to do so. My car definitely came back 100x better than it did going in.

Dean and his staff were absolutely amazing to work with, and I would recommend anyone and everyone to go to him the first time to save yourself time, energy and tears that come with working with any other repair shop.

Bravo, Global Autobody, Bravo

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