Global Africa Entertainment \ Jezelle se aanlyn-winkel, *****s!

Dear HelloPeter,

I've placed an order for two CD's on 'Jezelle se aanlyn-winkel' on May 6, 2020 and I've not received any correspondence from them since June 5, 2020. Below is my communication chain with them.

Placed Order on May 6, 2020

1st Follow-Up sent on May 20, 2020 with their reply below.

"Hi Eugene,

Dankie vir jou bestelling. Ons is bewus van hom.

Ons begin ook nou weer aan die gang kom, en as alles mooi uitwerk behoort die volgende besending pakkies na die naweek in die pos te wees.

Groete,

Johan

Sent from my iPhone"

2nd Follow-Up mail sent on June 5, 2020 with their reply below.

"Hi Eugene,

Ons het hierdie week begin stuur. Ons het maar 'n groot backlog gehad oor die lockdown maar is darem nou weer op dreef.

Jou CD sal spoedig by jou wees.

Baie dankie vir jou besigheid.

Groete,

Johan"

3rd Follow-Up sent on June 24, 2020 with no reply (See my mail request below) "Hi there,

I would just like to follow up on the status of my order as per the order confirmation below?

This was ordered online 7 weeks ago and each time I follow up on my order I'm being told that my order should be with me shortly.

Alternatively, would it be possible to send me an online link where I can download the two CD's that I've ordered?

Thank you in advance.

Regards

Eugene Ehlers"

4th Follow-Up sent on July 7, 2020 with no reply (See my mail request below)

"Good morning,

I would like to follow up on the status of my order please. It has been two months since I placed my order and I did not get a response from my previous mail I sent out two weeks ago.

If you can't deliver my order then I would gladly accept a refund.

Kind regards

Eugene Ehlers"

Order Status changed to Processing on July 13, 2020

Sent Communication from the online store around July 23, 2020 and still no reply.

To date the order still show 'Processing' on their website but no further correspondence received from them since June 5, 2020.

Kind regards

Eugene Ehlers