I was **** to and had my time wasted

I had a terrible experience dealing with Glo Lighting online. After ordering some lights online, I was contacted and told there was no stock. I said I didn't mind waiting if I could get an ETA for when it would arrive. They said they had it on back order for me. When I again asked for an ETA, I heard nothing back. Eventually after multiple emails with no response, I got a phone call to let me know that the stock had arrived and they would ship it on the 17th December and that it should arrive that same week. The week came and went and no delivery. I emailed again to ask the status and said that if it hadn't been shipped, I would prefer a refund. Finally I have had a response to say they are processing the refund. Now I just have to hope it doesn't take another 2 months to get my money back. Such a complete waste of time dealing with them!