EM
Edmund M
1 reviews | Active since Jun 2018
24 Jun 2018, 12:38
Gliderol Ontdekkers-NO RETURN/REFUND POLICY
Very disappointed with Gliderol service, purchased a motor for a roll-up gate that THEY advised @ R4700 which was the wrong motor and 2 days later refused to refund me for the incorrect motor, now stuck with something I cant use
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Gliderol Garage Doors's replyOfficial
12 Dec 2018, 09:16We have contacted Mr. E Meek and resolved the matter. Here is what he had to say:
Good day team at hello peter i am really grateful for the help you provided with regards to the Gliderol issue i had it was resolved quickly but i also wanna commend the manager martin who dealt with the complaint he was really friendly and explained that it was all a misunderstanding as the people under him don't have authority to do refunds and he also said if i contacted him sooner the matter was gonna be resolved and i have to commend him for his help in this regard.thanks guys and thanks to Martin for his assistance Regards Edmund
Good day team at hello peter i am really grateful for the help you provided with regards to the Gliderol issue i had it was resolved quickly but i also wanna commend the manager martin who dealt with the complaint he was really friendly and explained that it was all a misunderstanding as the people under him don't have authority to do refunds and he also said if i contacted him sooner the matter was gonna be resolved and i have to commend him for his help in this regard.thanks guys and thanks to Martin for his assistance Regards Edmund
Gliderol Garage Doors's reply12 Dec 2018, 09:16
Official
We have contacted Mr. E Meek and resolved the matter. Here is what he had to say:
Good day team at hello peter i am really grateful for the help you provided with regards to the Gliderol issue i had it was resolved quickly but i also wanna commend the manager martin who dealt with the complaint he was really friendly and explained that it was all a misunderstanding as the people under him don't have authority to do refunds and he also said if i contacted him sooner the matter was gonna be resolved and i have to commend him for his help in this regard.thanks guys and thanks to Martin for his assistance Regards Edmund
Good day team at hello peter i am really grateful for the help you provided with regards to the Gliderol issue i had it was resolved quickly but i also wanna commend the manager martin who dealt with the complaint he was really friendly and explained that it was all a misunderstanding as the people under him don't have authority to do refunds and he also said if i contacted him sooner the matter was gonna be resolved and i have to commend him for his help in this regard.thanks guys and thanks to Martin for his assistance Regards Edmund