UNFAIR HANDOVER

<p>In 2014 my financial status took a dramatic change. My income dropped by 80% and I contacted Glenvista Fitness Centre to advise of my situation. I was informed to submit this in writting and deliver it to the gym which was done. I received possibly 2 calls after that asking about my payments to which I explained the situation and letter. SUDDENLY in May 2016, 2 years later i receive a call from their accounts department saying i owe them +/- R16000. i explained my situation once again to only find out a few weeks later via TransUnion that they have listed me on ITC. I sent them a letter and spoke to this accounts lady and she said that until I pay them she will not remove me. This listing has caused me a great deal of trouble and I am under correction but how is it that this account was ignored for TWO YEARS and then they are able to just list me???????? When I asked for proof that a Registered letter had been sent or ANY form of corespondence notifying me that I was being LISTED on ITC I merely received a copy of my original contract with the gym. This accounts lady said she could do nothing but offer me a discounted settlement and confirmed again that she could only take me off ITC when I settled the account. The worst is that this same organisation calls me to offer me gym contract specials - REALLY!!! Is this a fair listing and are they allowed to do this????????</p>