You will have glass Fits!!! Dealing with this company.

First I would like to say I am applauded by the kind of service that Glasfit offers.

On the 23th of December I went into the Umhlanga branch to get assistance with my glass for my car.

I understand that it was a Saturday but no one wanted to help.

On the 27th of December I was contacted by one of the consultants Kimona from umhlanga at Glasfit and was advised if I paid immediately otherwise they can’t do the order.so I did an immediate payment and i would receive window by Friday that week. I send proof of payment.

On Friday I get told that I must wait as they did not receive it by shipment. Then around lunch I was told that the glass came but was apparently damaged and if I needed another one then I would have to pay extra to get it from another supplier. Then they tell me it’s obsolete. A car from 2017, only Glasfit has the problem. I requested for my money to be returned to me.

Every day I get told I will receive it by nothing happens. It’s now Thursday and I did not get my money back. I need this problem sorted and teach your department on how to deal with customers professionally.