zT
zoe T

1 reviews | Active since Jan 2017

26 Oct 2020, 14:54

Xenophic employee at Glasfit Cresta

I went to Glasfit CRESTA today for an inspection for Miway Insurance. A lady called Princess was meant to assist me. When I walked in she was friendly and nice till I was filling in my details and she realised I was not South African. Between shouting at me and being rude to treating me like a complete idiot I can not begin to describe my experience. She even told me I was wrong to say I had a South African license since I wasn't South African. I asked her if she has seen my license to ascertain that, she answered negative and I had to remind her that I wasn't a child she should be mindful of her tone instead she started stepping on my toes and each time I moved away she would just keep doing it. I am in utter disbelief of the service I received. I do not work for a South African company no am I here *******ly to be treated with such contempt. I work for a Dubai company with an office in South Africa/Johannesburg. Princess was xenophobic, unprofessional and full of contempt.

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Replies (1)
Glasfit
Glasfit's reply26 Oct 2020, 15:15
Official
Good Day 

Thank you kindly for alerting us to this alarming behaviour and we will ensure to investigate thoroughly and pending result of the investigation will make sure that the necessary action is implemented.

Please do note during the co**** of the investigation one of our consultants will be in contact with you to discuss the matter further.

Kind regards.
Glasfit CSI Dep