Worst service

On the 7th of March I took my car to glassfit Roodepoort for a windscreen installation but they were busy and told me that they will send their employees to my place to install it which they did .as they were installing the windscreen they damaged the ***l top cover.i went to glassfit to lodge a complaint and I was told that they will order a new ***l top cover and my car will be fixed as soon as the order is delivered till today my car has not been fixed.I've been taken from Pilar to post by the manager there by the name of Jacques.last week they called me to say the ***l top cover has arrived when I went there they hadn’t ordered the ***l top cover only the clips. They knew very well it wasn’t clips that they should order as I have taken my car there so many times for inspection. I am now fed up and will be taking legal action for glassfit for damaging my car if they don’t resolve this as soon as possible.they don’t have respect for black people yet they want business from us .one of their employees made a comment and said and I quote”black people complain about everything” if they were competent enough they were not gonna damage my car so they are not and on top of that they are rude.