XG
Xing G
1 reviews | Active since Oct 2015
05 Oct 2015, 17:08
unbelievable service
2 hours later, still in a queue of a confirmed appointment. No cold water at all in the customer waiting area. And guess what, no hot water either even if you want to make a cup of hot tea in this hot weather. Being told they are waiting for water to be delivered.
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Glasfit's replyOfficial
07 Oct 2015, 11:29Hello xgan123,
Thank you for bringing this to our attention, we have investigated and it has been brought to our attention that the work on the vehicle you drove in was started at the confirmed time, the process of replacing a windscreen safely and effectively is approximately 2 hours including a standing time of 1 hour for safety reasons.
With regards to the lack of refreshments we sincerely apologise and have put measures in place to ensure this never happens again.
Thank you for bringing this to our attention, we have investigated and it has been brought to our attention that the work on the vehicle you drove in was started at the confirmed time, the process of replacing a windscreen safely and effectively is approximately 2 hours including a standing time of 1 hour for safety reasons.
With regards to the lack of refreshments we sincerely apologise and have put measures in place to ensure this never happens again.
Glasfit's reply07 Oct 2015, 11:29
Official
Hello xgan123,
Thank you for bringing this to our attention, we have investigated and it has been brought to our attention that the work on the vehicle you drove in was started at the confirmed time, the process of replacing a windscreen safely and effectively is approximately 2 hours including a standing time of 1 hour for safety reasons.
With regards to the lack of refreshments we sincerely apologise and have put measures in place to ensure this never happens again.
Thank you for bringing this to our attention, we have investigated and it has been brought to our attention that the work on the vehicle you drove in was started at the confirmed time, the process of replacing a windscreen safely and effectively is approximately 2 hours including a standing time of 1 hour for safety reasons.
With regards to the lack of refreshments we sincerely apologise and have put measures in place to ensure this never happens again.