1 reviews | Active since Dec 2016
Terrible Service is an understatement
<p>Atrocious service from Glasfit. My car was damaged at one of their branches to the value of R254000. After being taken to the panelbeaters, the assessor firstly underquotes the amount to repair the vehicle. Thereafter incurring an additional 4 weeks on top of the 3 months it has already taken to fix the vehicle. I have not been compensated in any way and am expected to fulfill my obligation to the bank to the value of the R11000 installment, which would ultimately amount to me paying R44000 without as much as seeing my vehicle, for the period. The companies insurers have been nothing but unhelpful and arrogant regarding the matter and refuse to compensate me for the gross negligence which occurred on their property . It has gotten to a point where on top of not having the enjoyment of my Range Rover for the last 3 months, I now have to fork out additional finance for my lawyer to handle the matter. I thought being Glasfit that it would have been the best place to take my vehicle which had slight damage to the windscreen (a crack), however it proved to be one of my biggest mistakes to date. Appalling and disgusted to say the least. </p>
Dear valued client, we are very sorry to hear about your experience at our fitment centre. I will investigate your concerns and current situation and revert back with feedback.
Dear valued client, we are very sorry to hear about your experience at our fitment centre. I will investigate your concerns and current situation and revert back with feedback.
