Stinking service and attitude by Cheserae of Glasfit Bryanston

i fitted a new glass after a smash and grab incident. I was helped by Cheserae who found the glass quickly and fitted it and that is where the good service I ended. I noticed on Sunday that the door panel was not fitted properly. I took the car in on Monday to have this sorted. his team failed to do this and was told by him, he will send a team to work to do this. I waited all afternoon and nothing. i called in several times but my calls were not returned. i got hold of him again this morning and that is when the rudeness ans arrogance surfaced. he denies promising to send a team to me and he is denying that there is something wrong with the panel. he is screaming and arguing with me. I am beyond mad. this is secondary trauma. according to him, i must drive around with a car that is not fixed properly. by the way the car is 2 weeks old!