AR
Alison R

1 reviews | Active since Jul 2017

05 Jul 2017, 12:45

Shocking customer service

<p>I arrived 45 miutes early for 12pm appointment at the Vanderbijl park branch but I was told the technician would be back in 20 minutes. I was the only client there yet nobody even looked at my car till exactly 12pm on the dot when they could at least have started something. The technician arrived at 12:25 without even an apology. All I got was an attitude from him</p>

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Replies (1)
Glasfit
Glasfit's reply17 Jul 2017, 16:21
Official

Good Day

Our sincerest apologies for the service that you received at our Vanderbijlpark branch. It is unacceptable that a fitment delay should happen as the branch set up the appointment for you, therefore should have honored it.

We are always striving to give good & proper services to all customers.