AT
Andy T

1 reviews | Active since Apr 2011

20 Dec 2016, 08:55

RUDE STAFF

<p>My wife took oiur vehicle in to have confirmation that it exists for insurance purposes and the staff attitude is the worst encountered from any supplier. They were totally rude, unhelpful and obviously not interested in the business. Insurance companies should check these things out prior to sending their customers to places like this even if it means that the insuramce companies do an audit from their clients for feedback and possible future referals.</p> <p>I would personally not recommend Glasfit Kempton Park to anyone as the client does not come first.</p>

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Replies (2)
Glasfit
Glasfit's reply20 Dec 2016, 10:43
Official

Dear valued client. I apologise about your encounter at our fitment centre and Glasfit head office does not condone this level of service. Please accept our apologies and I will personally investigate this matter and take the necessary action and get this rectified.

AT
Andy T's update20 Dec 2016, 12:43
Reviewer Update

Thank you Glasfit, the branch did call and apologise and have advised that they will follow up on the matter. We trust the attitudes will be sorted and will consider a second visit in the future. I just saw red when this happened as it appears to be the trend in most businesses today which is very sad for the future of our country.