1 reviews | Active since Oct 2018
Poor service
My car had been booked for the windscreen replacement
We received the worst service ever, the y failed to put the glass correctly and we must take it back for fixing
Dial direct must incur the petrol for going there to their contractors as my husband had to go there several times due to their poor customer's service
It took them aonth to change the windscreen
Customers be warned to do business with dial direct cause they give contracts to uns****ed Glasfit , who do not care about customers
People stay away from glasfit, they do not even check if the glass is fitted properly
This is the worst service ever from dial direct and glasfit I am very angry and dissatisfied Glasfit did not even check with me till today
Dial direct must give me my money for excess and give me another service provider who will fit in my windscreen properly and who cares about customers
Angry Mashudu
People do not go to glasfit My husband had to be called by those people failing to capture to correct information about the vehicle and the windscreen, spending petrol to drive in Glasfit thohoyandou my give me my petrol money for driving in to them to do those several quotations Dissatisfied customer
********** 569
Hope you are well, thank you for alerting us ot teh above mentioned matter. We wre a ble to locate your claim and teh reference number is as follows: ***. Unfortunately our HOD was closed over teh festiev season and were not able to respond to the complaint timeously.
However I have forwraded the contents of the above to the Louis Trichardt branch manager as they are also responsible for the day to day operations for the Thohoyandou branch.
An investigation with regards to proceedings for the claim will be carried out and you will be contacted during the course of the day for assistance and resolution to the matter.
Thank you
Regards,
CSI Department
Best regards,
Hope you are well, thank you for alerting us ot teh above mentioned matter. We wre a ble to locate your claim and teh reference number is as follows: ***. Unfortunately our HOD was closed over teh festiev season and were not able to respond to the complaint timeously.
However I have forwraded the contents of the above to the Louis Trichardt branch manager as they are also responsible for the day to day operations for the Thohoyandou branch.
An investigation with regards to proceedings for the claim will be carried out and you will be contacted during the course of the day for assistance and resolution to the matter.
Thank you
Regards,
CSI Department
Best regards,