RvdP
Ronnie van der Peet

1 reviews | Active since Mar 2009

23 Dec 2015, 11:09

Poor service

Phoned on 22 dec regarding a claim. Was told I would get a call back. In the meantime my claim was authorised by my insurance company. I provided all my details and eventually called them back on 23rd only to be told they Have no record of my details. What is going on at alberton branch? Lady was going to call me back so I could provide claim authorisation reference.(which I never received but do have an sms stating it as authorised) Still no call back. Please sort this out ASAP! <br> Insurance claim was authorised by glen at graham walker.

0
Replies (1)
Glasfit
Glasfit's reply23 Dec 2015, 13:20
Official
Hello Ronnie79,

Your complaint has been escalated, and we apologise for the delay.
We have been in contact with the fitment centre who will assist you
without further delay.