1 reviews | Active since Jun 2016

22 Aug 2016, 14:22

Poor customer service

<p>Falsify phalaborwa It's a place where do business out this world,I went there for a glass replacement but I found that they ordered poor quality of a glass not original as my car has and I told Rachel what I need she just took advantage of me and do what cell want lucky I saw there prior fitment I said no,their service is poor they don't inform clients about any progress of the agreement or what u ordered has arrived I must keep calling them this was the worse service ever I got from Glasfit parables that Rachel is not in the office they Wil tell you she is not d,how come a person who deals with clients not in d office more often I must call her on her private cell to talk abt work xe failed to do,Glasfit the service I got is poorer than what I wrote her</p>

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Replies (2)
Glasfit
Glasfit's reply23 Aug 2016, 06:33
Official

Good day, Glasfit headoffice would like to apologise for your frustration regarding your poor customer service. Glasfit headoffice does not condone bad service and ensures that all our customers have a good experience at our branches. We will personally investigate your above complaint and get this resolved for you and take necessary action if needed. We will be in touch at our soonest.

Glasfit
Glasfit's reply25 Aug 2016, 12:39
Official

Good day, I have been trying to contact you on your mobile provided but I can not get through, please can you kindly call me at ********** , kind regards Lee.