JB
Johan B
1 reviews | Active since Mar 2012
30 Jun 2020, 18:44
Poor coustomer service Glass fit
I had the worst experience from the Glassfit Manager Krugersdorp. Could not state my case and was continuasly interrupted.
Very rude and not customer friendly
Helpful (0)
Replies (1)0
Replies (1)
Glasfit's replyOfficial
07 Jul 2020, 15:06Sent: Wednesday, 01 July 2020 09:42
Good Day Mr Brits Thank you kindly for alerting us to the service received at our Krugersdorp branch.I will investigate the matter with the branch managers involved from both Carletonville as well as Krugersdorp branch. Glasfit prides itself in ensuring that we provide excellent customer service to all of our clients and that we ensure that service failure is dealt with accordingly by any one of our branches or franchises. Once the investigation has concluded we will then implement the necessary steps to ensure that this does not transpire in the near future. Thank youRegards,Florence Tsaoane
Glasfit's reply07 Jul 2020, 15:06
Official
Sent: Wednesday, 01 July 2020 09:42
Good Day Mr Brits Thank you kindly for alerting us to the service received at our Krugersdorp branch.I will investigate the matter with the branch managers involved from both Carletonville as well as Krugersdorp branch. Glasfit prides itself in ensuring that we provide excellent customer service to all of our clients and that we ensure that service failure is dealt with accordingly by any one of our branches or franchises. Once the investigation has concluded we will then implement the necessary steps to ensure that this does not transpire in the near future. Thank youRegards,Florence Tsaoane