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Anonymous Anonymous @

1 reviews | Active since Jun 2013

21 Feb 2023, 11:24

Pathetic service from glassfit bryanston!! dont ever use them

I had an insurance claim to replace my windscreen! My insurance did very well, but when it came to the part of the 3rd party, wow what pathetic service.

First Glassfit arrived at the wrong location after numerous emails and phone call to ensure they came to my work address. Then they arrive with a generic window after again asking for an original cause the car is under warranty.

Few days later, they arrive again with an original but not one that fits my car. Two weeks later i am still driving with a broken windows and they just don't give a rat's ass.

DONT EVER MAKE USE OF THIS USELESS COMPANY

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Replies (1)
Glasfit
Glasfit's reply21 Feb 2023, 15:44
Official
 We value the time you spent rating our service at Glasfit Bryanston, and we are concerned about the experience that you've described. 
We'll make every effort to investigate what went wrong, and what improvements we can make to ensure it doesn't happen again. 
If you'd like to help us along, please feel free to make use of our contact form from our website.