NM
Ndumiso M
1 reviews | Active since Oct 2015
28 Oct 2015, 08:05
No Contact/Feedback
I have written complains everywhere Glasfit contacts, Facebook, Twitter, Hellopeter, Email and even called! <br> <br> They all just promised to invistigate the matter and apologies just to be seein as a responsible customer caring organisation on the internet while they are actually NOT!<br> <br> Its been 5 working days today since Glasfit promise to invistigate about my Glasfit complain I posted on Thursday about Piet Retief Branch NO DELIVERY For a MONTH and DAYs.<br> <br> But since then I have never recieved even a callback message from Glasfit as feedback. Customer communication is something you do not know about?<br> <br> I WANT MY WINDSCREEN THAT I PAID FOR DELEVERED I HAVE A BUSINESS TO RUN GLASFIT
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Glasfit's replyOfficial
28 Oct 2015, 09:36Hello Ndumisohh,
The part that you have requested is not a commonly sourced part hence certain delays have been experienced, the first one sourced arrived damaged and had had to be resourced, this is sometimes an unfortunate reality when dealing glass products.
The part is now available at the fitment centre, attempts have been made to contact you via your cell phone and messages left . We take service very seriously but are sometimes limited by product supply. You have been contacted by the fitment centre to arrange fitment.
Once again we sincerely apologise for the delay.
The part that you have requested is not a commonly sourced part hence certain delays have been experienced, the first one sourced arrived damaged and had had to be resourced, this is sometimes an unfortunate reality when dealing glass products.
The part is now available at the fitment centre, attempts have been made to contact you via your cell phone and messages left . We take service very seriously but are sometimes limited by product supply. You have been contacted by the fitment centre to arrange fitment.
Once again we sincerely apologise for the delay.
Glasfit's reply28 Oct 2015, 09:36
Official
Hello Ndumisohh,
The part that you have requested is not a commonly sourced part hence certain delays have been experienced, the first one sourced arrived damaged and had had to be resourced, this is sometimes an unfortunate reality when dealing glass products.
The part is now available at the fitment centre, attempts have been made to contact you via your cell phone and messages left . We take service very seriously but are sometimes limited by product supply. You have been contacted by the fitment centre to arrange fitment.
Once again we sincerely apologise for the delay.
The part that you have requested is not a commonly sourced part hence certain delays have been experienced, the first one sourced arrived damaged and had had to be resourced, this is sometimes an unfortunate reality when dealing glass products.
The part is now available at the fitment centre, attempts have been made to contact you via your cell phone and messages left . We take service very seriously but are sometimes limited by product supply. You have been contacted by the fitment centre to arrange fitment.
Once again we sincerely apologise for the delay.