my car is not insured thanx to you!

I recently purchased a vehicle and insured it with miWay insurance. The agent assisting me instructed me to take my vehicle to Glassfit for its inspection on the day I purchased it so that they could finalize my insurance policy, I took my car in for inspection on the 9th of January. The gentleman assisting me assured me that he would email the documents to my insurance- as is expected. I received a notification from miWay alerting me that my car is not insured because they have not received those documents. <br> <br> I called in to alert Glassfit and their receptionist told me she can't help me but will make sure that someone calls me back. It is now two days later and nobody has called.<br> <br> I am very disappointed in the service and feeling anxious now because if anything happens to my car I will be liable because Glassfit did not do their job!