BM
Billy M
1 reviews | Active since Sept 2011
01 Feb 2017, 11:51
Incorrect windscreen ordered... twice!
<p>I logged an insurance claim via the Centurion branch in January. An appointment was made and the installers came to fit the windscreen, only to find that they ordered the wrong unit. Two weeks later the team can to fit the newly ordered windscreen, only to find that it was once again the incorrect one. It's been around 4 weeks since I logged the claim and I still don't have a new windscreen.</p>
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Glasfit's replyOfficial
01 Feb 2017, 13:25Dear valued client, we are sorry to hear about your inconvenience caused, as per our email sent earlier to you we are currently investigating in order to rectify this for you and action will be taken where needed for the inconvenience and frustration you currently find yourself in. We will keep you updated.
Best regards,
Glasfit's reply01 Feb 2017, 13:25
Official
Dear valued client, we are sorry to hear about your inconvenience caused, as per our email sent earlier to you we are currently investigating in order to rectify this for you and action will be taken where needed for the inconvenience and frustration you currently find yourself in. We will keep you updated.
Best regards,