Guarantee on workmanship? What Guarantee!

On 26/11/2015 I had my windscreen replaced by Glasfit in Port Alfred, the work was done at my home by Glasfit and after the 3 hour curing time the vehicle was placed in the garage. The next morning 27/11/2015 when I took the vehicle from the garage to go to work I noticed a crack developing in the lower margin of the windscreen.<br> <br> I contacted the branch and advised them of the crack, they assessed the crack and I was told that the crack developed due to stone damage, which would be impossible as the vehicle was in the garage meaning that the glass must have been damaged before it was placed. I tried to clarify the matter with the branch, and they would not accept the fault, so I escalated the complaint to Glasfit SA. They too would not accept responsibility for the damaged goods.<br> <br> Quick to offer a Guarantee on their website but when it comes to honoring their promise they are nowhere to be found!<br> <br> Pathetic!!