1 reviews | Active since Jun 2018
Glasfit manager in Wynberg lacks client-centricity and is arrogant as hell - go elsewhere
Hi my friends. I was shocked and taken aback by the arrogant manager of Glasfit responded to my request for a copy of an Inspection paper. How arrogant, how rude. According to him, he is the manager of the business, however, he lacks after sale customer care service and is arrogant and obnoxious, to put it politely. He speaks over you and louder than you to get his point across - one of which he does not feel the need to be polite to clients.Had it not been the fast, I would have spewed venom at this idiot.
Please take your vehicles elsewhere - this dude is waaaay to full of himself!
Good Day
Thank you for bringing this matter to our attention. We have informed the branch manager of the concerns as per above. Our Wynberg branch manager never intended in any way to come off as unprofessional, it would seem that there was a miss communication as according to the manager your husband came back to the branch to clarify that the first inspection was done for first for women and that you were in the process of changing insurance companies and now a new VIC needed to be done for Discovery Insure. This was done yesterday for the vehicle.
Thank you
regards,
CSI Department
Good Day
Thank you for bringing this matter to our attention. We have informed the branch manager of the concerns as per above. Our Wynberg branch manager never intended in any way to come off as unprofessional, it would seem that there was a miss communication as according to the manager your husband came back to the branch to clarify that the first inspection was done for first for women and that you were in the process of changing insurance companies and now a new VIC needed to be done for Discovery Insure. This was done yesterday for the vehicle.
Thank you
regards,
CSI Department
Good Day
Thank you for bringing this matter to our attention. We have informed the branch manager of the concerns as per above. Our Wynberg branch manager never intended in any way to come off as unprofessional, it would seem that there was a miss communication as according to the manager your husband came back to the branch to clarify that the first inspection was done for first for women and that you were in the process of changing insurance companies and now a new VIC needed to be done for Discovery Insure. This was done yesterday for the vehicle.
Thank you
regards,
CSI Department
Good Day
Thank you for bringing this matter to our attention. We have informed the branch manager of the concerns as per above. Our Wynberg branch manager never intended in any way to come off as unprofessional, it would seem that there was a miss communication as according to the manager your husband came back to the branch to clarify that the first inspection was done for first for women and that you were in the process of changing insurance companies and now a new VIC needed to be done for Discovery Insure. This was done yesterday for the vehicle.
Thank you
regards,
CSI Department