Glasfit Denver - Pathetic service, never again to Glasfit

Ive had really pathetic service from Glasfit Denver.

I had to have a windscreen replaced on an International truck, insurance authorised. I really got great service initially from Nthabiseng at first, but then it just starting to going down hill.

I was turned down for an appointment which was made, then another appointment wasn't met on Saturday , then i actually got a fine of R500.00 for a cracked windscreen due to their delays, because staff had gotten Covid. Which i understand, but my appointments had been cancelled on two occasions and it was made out to be as if its my fault.

Eventually Tammy (Stand in) because the manager doesn't deal with complaints by the looks of it,since he/she didn't call me, tried to step in.

My vehicle was there on the third time, this time for an approval that took two hours, then i got turned away again cause the fitters where not available, then the next day, they installed the window, but without the locker and behind my back tell the driver to come back the next day so that they can quickly fit the locker on the windscreen so that the glass doesn't come out.

Its cost me a fine, diesel on four occasions, 2 hours standing time (Twice) with no results, and a half job at the end of the day. I don't know how glasfit can pride themselves of such service.

This is not acceptable, this vehicle is a work horse and had been delayed due to the incompetence of the staff.

Wish you really the very best wish such service.