CJ
Christo J

1 reviews | Active since Apr 2012

04 Nov 2015, 09:57

Glasfit Centurion - A Huge Disappointment

I went in to Glasfit monday afternoon to make an appointment to have my driver door window repaired. <br> The friendly reception lady asked a technician to come have a look.<br> I told the technician that I believe the mechanism is broken. <br> He said it's only loose but not broken and gave his reasons.<br> Wednesday morning they opened the door, closed it again and told me that they can't fix it because the mechanism is broken. <br> They also informed me that the lock mechanism broke but it was wear and tear - not their fault. <br> Then they charged me R250 for not fixing my window. <br> I paid R250 to learn that the mechanism is broken, which I already knew, and for a broken lock which will cost me in excess of R500 to repair. <br> Ironically, when they took the car in the morning they said they have to do an inspection on the car because \you won't believe the things that people blame us for breaking."<br> Well"

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Replies (1)
Glasfit
Glasfit's reply04 Nov 2015, 13:05
Official
Hello Christo Jacobs,

Thank You for bringing this to our attention, we are currently investigating and will revert back to you.