Glasfit Bedforview - SMH

I arranged on the 4th of February to have my windscreen replaced on the 6th after the dealer offered to do so at my house, on the 6th I contacted the fitment centre to ask what time this will be done as they did not let me know, they did not even bother to pitch up or notify me of this, on the 7th I called to complain where I was told there is 2 other fitments before mine and it will be done between 15h30 and 16h30, I told Tammy this is not acceptable or convenient, she called me back to say they are busy with 4 fitments then will go do the fitment. At 15h40 I called Tammy to ask if it has been done, she did not know and said she will call me right back... this was not done. I called my insurance at 16h40 t0 complain after I myself called the fitment centre and was told Tammy already left, the insurance called her on her cellphone where she **** to them and said she will call me now and that her fitments guys are on their way to me, which again was not done. It is now the 11th still I have not been called or even received any feedback from Glasfit. Stay clear of doing business with SMH Glasfit Bedfordview as Tammy lies and does not give any sort of customer service. I have now been forced to move fitment to PG Glass and again fitment is delayed due to Tammy's bad service. She did not once call me, I had to call her the whole time and not once did she know who I was when I told her my name, she **** to me and the insurance and offers the worst service ever. This after I went to her which is in the first place 18km away from my house vs glasfit 1.5km away from me, this fitment could have been done along time ago