Dont want my business

Worst customer experience, no courtesy or professionalism shown towards customer. Booked an appointment for a weekday to put in anti smash and grab tint on windows. Arrived for my appointment on 21/08/2017, I was advised by Taz that they technician that installs is off sick for the day, and that I should book for another day. After much deliberation they agreed to find an independent contractor to assist me (They should have found an alternative before I arrived there or called me to reschedule) - I had taken the day off work to make this appointment. Jeff from Solar Shade (Independent COntractor) was meant to phone me to arrange a time for the next day, which never happened. When I called Taz the next morning, she was under the impression that all was sorted out. Finally was able to reach Jeff- who to my surprise knew nothing about the arrangement made for 22/08/2017, I called Taz back and demanding this be sorted out by 12pm on the day, never received a call back from her. Received a call back from Kelly from Solar Shade again to arrange another date and time, Which I didn't agree to demanding her to schedule me for the same day, was promised to be called back but wasn't. I dont understand why this was handled so poorly - I AM A PAYING CUSTOMER.... I dont believe I deserved to be treated so unfairly. I made arrangements for two separate days, taking a day off for one and leaving my car home on the next.

Future Customers - PLEASE DONT VISIT GLASS FIT CRESTA - They dont care about your business.