1 reviews | Active since Feb 2019
DISGUSTING SERVICE FROM GLASSFIT HATFIELD
After having to deal with various rude people who all promised that the glass was ordered from Audi, I come to find out it was all excuses and lies. When this was actually taken up with a gentleman who claimed to be the manager (also a lie) my glass window was eventually ordered. The ordering of the window alone took a week. All this while their staff accuse me of lying and all pretended they don’t who I am, and that I never ordered the glass, which I had a quote and went there various times and recorded all my telephone conversations with them. Window was replaced and I thought my dealings with this unprofessional branch was done. A few weeks later while I’m driving I hear a big pop and something flying across inside my vehicle, when I stopped to see what had just happened I realized that the idiots broke my door panel and put it back together with double- sided tape. Once again telephone calls with rude people not wanting to help. Even when they in the wrong they had a bad attitude and are extremely rude. This is the type of service these people pride myselves with.
