1 reviews | Active since May 2017

05 Mar 2018, 19:37

Disappointed and exhausted

My car insurance efficiently processed my claim to replace my windscreen as of last week. Next step was to get glasfit to come and do their job as per agreement. Fast forward 7 days later, I call them. I chase after them, I try organise for the job to get done. I'm always told "I'll get the guys to come through this morning" . It's been 7 mornings... and I particularly don't understand why no-one communicates with me. If I could . ... I would've had a different company handle it. They are exhausting. They are unprofessional. -> Glasfit Bryanston

0
Replies (1)
Glasfit
Glasfit's reply06 Mar 2018, 08:15
Official

Good Day

Thank you for bringing this matter to our attention, it is unfortunate that you received poor service from one of our branches. We always strive to give all of our clients a great service, on behalf of the Glasfit Group we extend our apologies and hope that in no ways does this deter you from using Glasfit services in the near future.

Kind Regards,

CSI Department