PC
Priscilla C

1 reviews | Active since Apr 2019

30 Apr 2019, 21:19

Car Inspection

I went on the above mentioned Glasfit in Centurion for the car inspection which standard bank had arranged.

We got there wrote my name on the book first, only for the lady to serve Mr Burgh who came after me and had written his name after my name.

My husband queried and was told that the gentle men had been there earlier, upon my husband insisting that the men drove in while we where in already with a trailer. The lady said she doesn’t know what happened it must have been a mistake.

The treatment received at the above mentioned Glasfit Centurion was disgusting to say the least.

0
Replies (3)
Glasfit
Glasfit's reply07 May 2019, 08:25
Official
Good Day Ms Chali


Thank you kindly for alerting us to the experience that you had with our Centurion branch. The above information will be sent through to the branch manager as well as the PTA/JHB region manager for further investigation into the issue.

This will also assist in improving our service rendered to clients and to better streamline the processes of completing VIC's for clients. 

Making it more efficient and ensuring that our branch inspectors give the professional services required. 

Thank you

Regards,
CSI Department

PC
Priscilla C's update01 Aug 2019, 09:32
Reviewer Update
CSI Department,

To date further investigation has is not in completion? It's over four months (4)

Ridiculous hence the service received.
PC
Priscilla C's update01 Aug 2019, 09:34
Reviewer Update
CSI Department,

To date further investigation is not in completion? It's over four months (4)

Ridiculous hence the service received.