Can't help to replace a home window???

<p>Called the call centre at around 08:15 this morning. Lance logged a call (Ref: ********** ) and said he would send the request to the Roodepoort branch and tell them it is urgent. 12:30 and still no call from the branch. Called the call centre and spoke to Kyle Pillay who told me to call the branch. I COULD HAVE DONE THAT MYSELF IF YOU HAD TOLD ME AT 08:00!!!!</p> <p>When I asked to speak to a manager at the call centre, I was transferred to Megan Dippenaar who called the branch and got a lady by the name of Felicity to speak to me.</p> <p>Felicity informs me that they cannot replace the window for me today as they have no employees due to the taxi blockade. COULD THEY NOT CALL ME AND LET ME KNOW THAT THEY CANNOT HELP???</p> <p> </p> <p>I'm now stuck trying to find someone else who can try and help me! Absolutely shocking!</p>