bad service

Glassfit received instruction from ABSA Active to replace my tracking device on my Renault Duster we had an appiontment for the 27 June 2023 on the Monday the 26 June 2023 staff member from Glassfit contact me and said that they haven't received their stock and will let me know when they can assist to install the device up until now my car is without the device if it gets ****** there will be no way of tracing the vehicle. But this will be the second time we had a bad experience with the Umgeni branch there is just no Harry at Umgeni Glass fit.