1 reviews | Active since Mar 2017

20 Apr 2017, 15:42

Bad service

<p>It's taken Glasfit 3 days to eventually inform us that they cannot supply a rear windscreen for a claim, thanks guys - the vehicle has been standing for more than a week now and we have to find another supplier to help. I'm not impressed with Glasfit at all!</p>

0
Replies (1)
Glasfit
Glasfit's reply21 Apr 2017, 13:46
Official

Good Day Mr Stephen - Jordan

I sincerely apologise for the appalling service that you have received from us. This is definitely not how we operate and we always carry a policy of giving excellent service and going the extra mile for a client. It is unfortunate that you have had to come across such an experience, therefore I would like to try and assist with this matter before you try and find another supplier. Is it possible perhaps if you could furnish me with the following info:
Claim Number if it is an insurance claim
Vehicle registration number &
Contact details so that I am able to get in touch with you so that we can discuss the matter further.

regards
Florence