Bad experience with Glasfit Capetown

So I went to glassfit to have my windscreen replaced on my first visit the lady gave me a quick assessment and did not even ask me questions about my windscreen or my preference.I said I wanted it replaced. She quickly shooed me off and sent me a qoute. Me thinking it's.my original windscreen and when I came the second time to have it fitted the windscreen was generic and looked completely different to the original. The lady argued with me that she told me it was generic I agued to the point where she told me that I am the one mistaken. So when it was brought to my attention that the qoute did not say generic I told her and she said she must of made a mistake because she always qouted generic. First she told me she definitely told me and 2nd she told me she made a mistake and they refused to honor the qoute and said they would return the money. When i pulled out the car of the premises the manager was blatantly swearing and I assumed it was me because I was the only customer in shop. And he said did ou *** net dinge op.. I'm sorry but this Glassfit Capetown is utter ****. No customer experience maybe because I had a dirty looking car and don't fit the profile of a rich customer. I would not recommend them at all.