KG
Kamini G
1 reviews | Active since Aug 2015
21 Aug 2015, 10:05
Apphauling service. No care for a customer.
Disgustful and degrading attitude received from office staff of Glasfit Trichardt. Fought with me when asked about dirt that was left on my sunvisors and made me wait outside at my vehicle for several minutes when I complained and asked that it be cleaned, they point blank told me when I went back into the reception area that they will not clean up the mess they made, they had left me outside waiting for nothing. <br> <br> Furthermore they fitted my vehicle with the wrong windscreen and thus the review mirror is mispositioned and being blocked by sunvisors. When taken up, I await and no feedback is given, I still sit with a problem caused by them a month ongoing.
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Replies (1)Glasfit's replyOfficial
21 Aug 2015, 10:20Hello Kamini.Govende98,
Thank You for bringing this to our attention, we have a national 1 year fitment warranty that will be honoured by any Glasfit Nationally.
We have investigated this incident and we would like to offer our sincere apologies for the experience you have had. Management at this fitment centre has been notified and disciplinary steps will be taken as well as processes put in place to ensure that similar incidents don't take place again.
Thank You for bringing this to our attention, we have a national 1 year fitment warranty that will be honoured by any Glasfit Nationally.
We have investigated this incident and we would like to offer our sincere apologies for the experience you have had. Management at this fitment centre has been notified and disciplinary steps will be taken as well as processes put in place to ensure that similar incidents don't take place again.
Glasfit's reply21 Aug 2015, 10:20
Official
Hello Kamini.Govende98,
Thank You for bringing this to our attention, we have a national 1 year fitment warranty that will be honoured by any Glasfit Nationally.
We have investigated this incident and we would like to offer our sincere apologies for the experience you have had. Management at this fitment centre has been notified and disciplinary steps will be taken as well as processes put in place to ensure that similar incidents don't take place again.
Thank You for bringing this to our attention, we have a national 1 year fitment warranty that will be honoured by any Glasfit Nationally.
We have investigated this incident and we would like to offer our sincere apologies for the experience you have had. Management at this fitment centre has been notified and disciplinary steps will be taken as well as processes put in place to ensure that similar incidents don't take place again.
