Will not cancel debit order

A few months ago I was contacted by a sales representative of the Glam Five Salon who sold me a subscription for discount treatments. I called in and there was never appointments available. After over 6 months of membership and not one visit to the salon I decided to cancel, I emailed the address given to me repeatedly, as I new the cancellation had to be in writing. No response was received. I then phoned in and was given a number to contact, which so far only has voice mail. I did not even receive a copy of this contract. I am not interested in this service and can not use it as I now live too far away. and I will be looking to take further steps if this service isn't cancelled immediately. The Consumer Protection Act protects us from individuals like you.