Unprofessional! *********!

On 17 June 2015 I emailed Glam5 to unsubscribe from membership. On 17 June I received an email to confirm that my 30 day cancellation notification was noted, and should my next debit order date fall into the 30 day notice period I will be debited one last time. I agreed to this, ie final instalment would go off my account end June 2015.<br> <br> Since, further instalments have been debited ie July, August, September. Silke responded, blaming the accounts lady and refund will only be paid in 30 days! I was ok with this but concerned that further debit orders would go off my account. Silke assured me that this would not happen. \Please do not worry I have made sure it is definitely cancelled".<br> <br> Needless to say"