Failure To Cancel Membership.

A few months ago I was contacted by a sales representive of the Glam Five Salon who sold me a 12 month subscription to their Ladies Club. After signing up I was hounded by their accounts department for my debit order details, I shouldn't complain because then I received months of nothing. I called in and there was never appointments available. After over 6months of membership and not one visit to the salon I decided to cancel, I called in and was given an incorrect email address after endless searching I finally located the correct contact person who then advised me that cancellation isn't possible unless this is done in writing. At no point in time was this advised to me. I did not even receive a copy of this contract and each of my communications have been of a telephonic nature. I have expressed to Deirdre my desire to cancel not once but twice, she is a smart lady and takes an endless amount of time to respond to emails as to ensure communications drag on so that it goes into a new month. I am not interested in this service and I will be looking to take further steps if this service isn't cancelled immediately. The Consumer Protection Act protects us from you ************.