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lilyraubenheimer L

1 reviews | Active since Feb 2017

10 Feb 2017, 03:12

Withdrawal of money without consent of the client

<p>I would like to know how it is possible to withdraw money/lump sum from an account without the consent of the client. It happen to me with a glacier account.</p> <p>Please enlighten me</p>

0
Replies (2)
Glacier by Sanlam
Glacier by Sanlam's reply10 Feb 2017, 09:28
Official

Dear lily-raubenheimer

Thank you for bringing your complaint to our attention. We will be in contact with you shortly after our investigation to resolve your complaint.

Kind regards

Santa Badenhorst

Manager: Glacier Client Relations

Glacier by Sanlam
Glacier by Sanlam's reply10 Feb 2017, 16:23
Official

Dear lily-raubenheimer

As discussed telephonically, our investigation was finalised and we will further communicate with you in the process of rectifying the matter to your satisfaction.

Thank you once again for allowing us the opportunity to investigate and address the matter.

Kind regards

Santa Badenhorst

Manager: Glacier Client Relations