tP
thembelani P
1 reviews | Active since May 2021
20 May 2021, 12:05
terrible service
the worst experience ever, my mother made an application on the 3rd of may 2021 for her funds to be processed but only today when we call to find out that her signature's do not match, and she was never called or notified of this. if i did not call glacier she would be still waiting for nothing.
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Replies (3)
Glacier by Sanlam's replyOfficial
20 May 2021, 12:38Dear thembelani P
We are sorry to hear of your dissatisfaction. We will investigate the matter and be in contact with you shortly.
Kind regards
Glacier Client Relations
We are sorry to hear of your dissatisfaction. We will investigate the matter and be in contact with you shortly.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply20 May 2021, 12:38
Official
Dear thembelani P
We are sorry to hear of your dissatisfaction. We will investigate the matter and be in contact with you shortly.
Kind regards
Glacier Client Relations
We are sorry to hear of your dissatisfaction. We will investigate the matter and be in contact with you shortly.
Kind regards
Glacier Client Relations
tP
thembelani P's updateReviewer Update
20 May 2021, 14:47its almost three in the afternoon no response, what game are you guys playing at???
tP
thembelani P's update20 May 2021, 14:47
Reviewer Update
its almost three in the afternoon no response, what game are you guys playing at???
Glacier by Sanlam's replyOfficial
20 May 2021, 16:03Dear thembelani P
We have investigated the matter and provided feedback telephonically. As discussed, we will also provide the feedback via email.
You are welcome to contact us via email or telephone. Our details will be provided in the email.
We have investigated the matter and provided feedback telephonically. As discussed, we will also provide the feedback via email.
You are welcome to contact us via email or telephone. Our details will be provided in the email.
Kin regards
Glacier Client Relations
Glacier by Sanlam's reply20 May 2021, 16:03
Official
Dear thembelani P
We have investigated the matter and provided feedback telephonically. As discussed, we will also provide the feedback via email.
You are welcome to contact us via email or telephone. Our details will be provided in the email.
We have investigated the matter and provided feedback telephonically. As discussed, we will also provide the feedback via email.
You are welcome to contact us via email or telephone. Our details will be provided in the email.
Kin regards
Glacier Client Relations