KL
Kabelo L

1 reviews | Active since Oct 2023

29 Aug 2024, 15:34

SILENT TREATMENT

Sanlam is very good in ignoring people' when it's time to pay. Since I submitted required documents for my late mother's investments claim on the 22 of August I haven't recieved any phone call/email/SMS from glacier. I know it's to soon for me to panic but I should have gotten some sort of confirmation by now.!!

0
Replies (2)
Glacier by Sanlam
Glacier by Sanlam's reply29 Aug 2024, 15:47
Official
Good day Kabelo L

We acknowledge receipt of your complaint and will be in contact with you soon.  Thank you for bringing the matter to our attention. 

Kind regards
Glacier Client Relations 
Glacier by Sanlam
Glacier by Sanlam's reply29 Aug 2024, 16:17
Official
Good day Kabelo L

We have provided feedback to the email address provided.

Kind regards
Glacier Client Relations