Sanlam, the worst financial institutions and *****.

Worst place ever. My father left behind a substantial amount of money by Sanlam. We have called their offices for the past 3 weeks and we have not been assisted despite the fact that we have already furnished them with all the necessary documentation. The consultants keep on telling us that the claim will be paid out tomorrow. The next day leads to the day after tomorrow. I have had the worst experience. Keep away from such financial institutions. We are constantly spending hundreds of rands worth of airtime being kept on hold whenever we call their call center. Keep away! We have not been paid as yet.