Sanlam Glacier payment.

Sometime this week I received an SMS from Nedbank regarding my Homeloan account. All along I have been paying for my Homeloan on a monthly basis, however in July this year I was unable to pay due to financial constraints. Sanlam Glacier, which is the company that my work place advised me to use them for my pension fund. I did that and we worked well. How Sanlam Glacier works is that either they would pay me monthly or annually. In the beginning I used to be paid monthly, however as the funds detoriated, I would only be paid annually only and that payment would be in February. Now what happened is that due to me not paying my Homeloan account on time, I then asked Sanlam Glacier if they could at least give me an amount of R5000.00 in order to pay for my bond. Unfortunately they refused. What I really don't understand is really I could loose my home due them ( Glacier) not help me out? It is my money afterall and I need it for my home only. Nothing else. What I would like to know is really South Africa can someone loose his property just like that when the person has enough funds to pay??? Currently my only income is the Social Grant, If my house is taken What then??? What does Treasury say to this? Can our President please help 🙏 I am also ill at the moment, every 2nd week of the month I have to go to the clinic. I have blood pressure issues, shortness of breath, coughing. I have lost wait and can't even walk for a long time. PLEASE HELP ME.